Floor Manager (40hr) - Jet - King Williams Town at TFG Careers
, Eastern Cape, South Africa -
Full Time


Start Date

Immediate

Expiry Date

16 May, 26

Salary

0.0

Posted On

15 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Interpersonal Skills, Communication Skills, Flexibility, Adaptability, Urgency, Independent Work, Customer Service, Sales Planning, Sales Process Management, Customer Value Management, Action Orientation, Networking, Customer Focus, Directing Work, Driving Engagement

Industry

Retail

Description
Responsibilities: The ability to support the store management team to provide outstanding leadership to the store team. Ensures the team executes operational excellence through a customer centric mindset. Generating high levels of motivation and commitment within the store. Allocate time effectively; handle multiple tasks and completing priorities. Provide input and manage merchandise and visual principles Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc). Qualifications & Experience: A Matric certificate. Minimum 3 years retail experience with a minimum of 1 year store leadership experience. Skills: High flexibility and ability to adapt to different customers and situations. A high sense of urgency with demonstrated ability to work independently. High flexibility and ability to adapt to different customers. An outstanding leadership, interpersonal and communication skills. Ability to work a flexible schedule to meet the needs of the business. Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers Strategic Sales Planning Managing the Sales Process Customer Value Management Behaviours: Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships Customer Focus - understands, anticipates, and meets the needs and expectations of customers Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
Responsibilities
The Floor Manager must support store management by providing outstanding leadership and ensuring the team executes operational excellence with a customer-centric mindset. This includes generating high motivation, managing merchandise, and driving performance through key store KPIs.
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