45000
We are currently seeking a dedicated and experienced Floor Manager to join our team. As a Floor Manager,you will play a pivotal role in overseeing the front-of-house operations,ensuring exceptional guest experiences,and contributing to the overall success of our establishment. If you have a passion for hospitality,strong leadership skills,and a commitment to delivering excellence in service,we invite you to be an integral part of the amazing team at our restaurant.

Key Responsibilities:

• Oversee the day-to-day operations of the dining area,maintaining high service standards.
• Supervise and mentor floor staff,providing guidance to ensure a positive and efficient work environment.
• Handle guest inquiries and concerns with professionalism and prompt resolution.
• Collaborate with the management team to organize and execute private events and functions.
• Assist in training and development programs for front-of-house staff.
• Monitor reservation systems and seating arrangements to optimize guest flow.
• Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.

Requirements:

• Proven experience as a Floor Manager or in a similar front-of-house role within the hospitality industry.
• Strong organizational,communication,and interpersonal skills.
• Exceptional problem-solving abilities and a proactive approach to operational challenges.
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• Familiarity with reservation systems and basic administrative tasks.

Benefits:

• Generous discount off your bill (including drinks),when dining in one of our restaurants across the Group
• Unrivalled opportunities for progression across the Group
• 28 days holiday,increasing with length of service up to 5 extra days
• Recommend a friend scheme with great bonuses per individual referral
• Exclusive access to our discounts including money off gym memberships,travel,online shopping,gadget,and much more
• Reward programmes,long service awards,and staff recognition and incentives

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
We promote a working environment in which equal opportunity and diversity is recognised,valued,and encouraged

• Oversee the day-to-day operations of the dining area,maintaining high service standards.
• Supervise and mentor floor staff,providing guidance to ensure a positive and efficient work environment.
• Handle guest inquiries and concerns with professionalism and prompt resolution.
• Collaborate with the management team to organize and execute private events and functions.
• Assist in training and development programs for front-of-house staff.
• Monitor reservation systems and seating arrangements to optimize guest flow.
• Contribute to maintaining a positive and inclusive atmosphere for both guests and staff