The mission of Jazz at Lincoln Center, Inc. (“JALC”) is to entertain, enrich and expand a global community for jazz through performance, education, and advocacy. From college students to young stars, from working professionals to celebrated masters, we present quality jazz for an ever-increasing audience in an unprecedented range of activities and a variety of venues. We are dedicated to lifting audiences and bringing people together with substance and with integrity. JALC has created a dynamic platform where our key constituents – jazz artists (beginner to grizzled veteran), fans (casual listeners to advanced scholars), educators (local band leaders to leading artist-educators) and advocates (local community advocates to important national promoters) – can meet, engage, learn, and work towards common objectives.
Dizzy’s Club is a world-class jazz venue and integral part of Jazz at Lincoln Center’s home at Frederick P. Rose Hall (FPRH). We are seeking a Floor Manager to support front-of-house operations during live performances, helping create a warm, organized, and welcoming environment for audiences, artists, and staff. This is a critical public-facing position that ensures the club operates smoothly each night and reflects Jazz at Lincoln Center’s high standard of hospitality and care.

QUALIFICATIONS

• 3–5 years of experience in hospitality, live events, or venue management.
• Excellent interpersonal and communication skills; a diplomatic and solutions-oriented demeanor.
• Experience handling high-touch guest needs with professionalism.
• Ability to manage shifting priorities with a calm and positive attitude.
• Comfortable with microphone use for brief public announcements.
• Commitment to creating a welcoming environment for artists and patrons.
• Passion for live music and appreciation for jazz.

• Serve as the lead front-of-house presence during Dizzy’s performances, representing the club with professionalism and warmth.
• Oversee nightly club operations, including coordination with food and beverage staff (Great Performances) and FPRH Operations.
• Act as the primary on-site contact for artists, from arrival to departure, ensuring hospitality and production needs are met.
• Manage audience and guest experience, including seating, late arrivals, and addressing concerns as they arise.
• Support high-profile patrons, including Board Members, donors, and VIPs, with discretion and care.
• Ensure that performances start and end on time; provide artist introductions and make stage announcements as needed.
• Maintain awareness of venue flow and audience comfort throughout the evening.
• Document key issues, resolutions, and areas for follow-up in nightly reports.