JOB SUMMARY:

The Floor Manager is part of the management team, and drives the store’s performance.
We have two positions available until January 2026 and June 2026. The position will be 39 hours per week and you will need to be flexible for shifts and weekend work, Monday-Sunday.

REQUIRED QUALIFICATIONS & SKILLS

• Able to work well within a management team to achieve results (experience of responsible role within a management team desirable)
• 
  Retail management or supervisor experience

Passionate and knowledgeable about Disney and sharing facts and stories

• Enthusiastic about providing customer service to guests of all ages
• Warm, approachable and able to communicate well with Guests and team
• Basic business acumen (a basic understanding of what impacts commercial results in retail)
• Excellent organisation and prioritisation skills
• Experience of training or guiding other team members
• Able to entertain Guests of all ages, especially children
• Highly Professional appearance
• Attention to detail and accurate with administration

PRIMARY RESPONSIBILITIES

• Takes responsibility for company Visual Merchandising standards, to ensure the presentation of Stage, Backstage and Window Displays is outstanding
• Leads and monitors Cast execution of Visual Merchandising standards using guidelines provided in delivery, markdowns, recovery and replenishment, and Stage moves, including checking correct POS
• Teaches and guides Cast Members to ensure Disney Visual Merchandising standards are constantly achieved