Floor Manager at Swickard Shared Services, d/b/a Swickard Auto Group

Eugene, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

0.0

Posted On

24 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality Quotient, Leadership, Sales Management, Customer Satisfaction, Coaching, Sales Goals, CRM Management, Organizational Skills, Communication Skills, Inventory Control, Problem Solving, Relationship Development, Time Management, Sales Strategies, Detail Orientation, Empathy

Industry

Motor Vehicle Manufacturing

Description

Description Our customer base seeks luxury, value, and world-class service. As a Floor Manager, you will be responsible for delivering elevated hospitality and ensuring each guest has a memorable experience to develop a loyal customer base. You will coach and lead our sales team to achieve their goals and develop their skills. You will directly impact whether we become our guest’s favorite place to purchase, lease, or service their vehicle. What Winning Looks Like: Demonstrating a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. Ability to command the respect of your peers and team to drive results Follow a servant leader mentality i.e., always helping others around you achieve success Strong understanding of what it takes to always achieve high customer satisfaction Aspirations to grow in your career up to and beyond a Floor Manager Actively participate in recruiting and hiring for all positions; ensure performance reviews and coaching sessions are completed as scheduled; development of short- and long-term goals for each department manager Coach salespeople on best practices for closing more deals and provide advice and guidance to improve sales performance Set sales goals, track progress, and lead a team to achieve and exceed those quotas Forecast sales for upcoming months and quarters and compile the necessary reports for dealership management to review Manage a CRM platform to retain customers and seek out new prospective sales Maintain a strong focus on the satisfaction of all employees and customers Oversee all activities occurring in the vehicle showroom Skills Needed to Win: Ability to effectively manage time to meet and exceed targets A strong desire to succeed Focus on providing all customers an exceptional experience Outgoing personality with expertise in developing relationships (i.e., a “people person") 3+ years of experience as a Sales Manager at a franchise dealership or 7+ years in F&I or Floor Manager role Complete understanding of how to desk subprime car deals as well as prime deals Solid sales competencies with knowledge of strategies and best practices Excellent leadership skills with a passion for developing employees Must have strong organizational skills, and the ability to read and understand manufacture statements, F&I statements, and finical statements. Keen attention to detail with a commitment to solving complex problems Strong written and verbal communication skills Knowledge of inventory control and management About Us We were founded in 2014 by Jeff Swickard in Wilsonville, OR. Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Toyota, Lexus, Porsche, Audi, and Jaguar-Land Rover among others. We have over 2,000 employees at 28 dealerships in 5 states…and we are still growing! We were ranked as the 2nd fastest growing auto group in 2021 by Automotive News We are a team. Everyone plays a role in our success. We are a hospitality company that happens to be in the automotive industry. Benefits of Working at Swickard: Ongoing training and support Opportunities for continued personal and professional growth We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristics protected under applicable State or Federal laws and regulations. Competitive benefits package: Insurance: medical, dental, vision, life, and pet insurance Optional disability coverage 401k plan Paid Holidays PTO

Responsibilities

As a Floor Manager, you will deliver elevated hospitality and ensure each guest has a memorable experience. You will coach and lead the sales team to achieve their goals and develop their skills.