BECOME A LONDONER

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel.
At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

OVERVIEW:

• We are currently recruiting for a Floor Manager at The Stage at The Londoner. The Stage is in the heart of The Londoner and offers an sophisticated experience including a Champagne Bar serving afternoon tea and charcuterie.
• As Floor Manager you will be responsible for achieving revenue, profit, and customer satisfaction goals for The Stage through upselling and excellent customer service.
• You will be responsible for directing the Bar and floor team to ensure both customer and staff satisfaction is achieved in a motivated and cohesive environment.
• Ensure guest expectations are exceeded and seeks opportunities to improve the guest experience by seeking feedback and evaluating service levels.
• Implementing and developing strategies to improve where necessary alongside the management team.
• Be responsible for ensuring staff training plans are in place for new team members alongside the Bar Manager.

Please refer the Job description for details