Floor Supervisor (40hr) - Totalsports - Westville Pavillion - Durban at TFG Careers

Ubuhlebezwe Local Municipality, KwaZulu-Natal, South Africa -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Driving Turnover, Expense Control, Stock Loss Management, People Management, Employee Relations, Performance Management, Merchandising Strategy, Customer Service Strategy, Customer Loyalty, Sales Conversations, Negotiation, Planning & Organizing, Policy & Procedures, Strategic Sales Planning, Action Oriented, Leadership

Industry

Retail

Description

Responsibilities: Driving turnover to ensure the achievement of targets Controlling expenses Managing stock losses to ensure shrinkage is in line with the Company standard People management, including recruitment, development of staff, employee relations, performance management Executing in-store merchandising strategy and standards Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers Qualifications & Exprience: A Matric certificate. Minimum 3 years retail experience with a minimum of 1 year store leadership experience. Skills: Builds Customer Loyalty Customer Service Delivery Customer Value Management Customer-Focused Approach Effectively Presents Solutions Initiates Compelling Sales Conversations Knows the Buying Influences Leverages Digital Communications with Customers Manages Resistance Managing the Sales Process Navigates Customer Challenges Negotiation & Selling Planning & Organizing Policy & procedures Strategic Sales Planning Leadership Behaviors Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships Customer Focus - understands, anticipates, and meets the needs and expectations of customers Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act. Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry. We’re the designers, the makers, the shakers and the teams behind the scenes. Are you with us? At Totalsports we’re all about PERFORMANCE, we INSPIRE, we’re AUTHENTIC, we’re MOTIVATING, we INNOVATE, and we are REAL. We are looking for a team player who embodies a passion for sports and keeping fit and healthy, as well as an individual who develops, inspires, motivates and drives a high-performance. We’re the #HomeofSport, join our commitment to inspire & unlock potential by making sport & fitness accessible to everyone.

Responsibilities

The role involves driving turnover to meet targets, controlling expenses, and managing stock losses according to company standards. Key duties also include comprehensive people management, such as recruitment and performance management, alongside executing in-store merchandising and customer service strategies.