Floor Supervisor at Blind Tiger
Shrewsbury SY1 1QU, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

28 Nov, 25

Salary

13.0

Posted On

28 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

PAY: £13/HR + TIPS | 20% STAFF DISCOUNT

Blind Tiger is an independent cocktail bar built on precision, atmosphere, and genuinely excellent service. We pride ourselves on delivering drinks that hit the mark every time - and providing a space where both our team and our guests feel looked after.
We’re looking for a Floor Leader to support our Bar Leader and take ownership of the customer experience during service. You’ll lead the front-of-house team, maintain energy and flow on the floor, and ensure communication between the bar and the floor is seamless.

Responsibilities

THE ROLE

As Floor Leader, your focus is service - keeping everything running smoothly, the team supported, and our guests happy. You’ll be the key point of contact during service, resolving issues as they arise, maintaining the vibe, and working closely with the bar team to make sure drinks are delivered promptly and to spec. While cocktail expertise isn’t essential, a solid understanding of how a cocktail bar operates is.
This role is ideal for someone with experience in restaurants, cafés, or busy hospitality venues who is ready to step up and help lead a high-energy bar team from the floor.

RESPONSIBILITIES

  • Lead service from the floor and be the go-to person during shifts
  • Maintain a clear communication link between bar and floor to manage wait times and guest expectations
  • Ensure service runs smoothly and guests feel welcomed, informed, and looked after
  • Support and motivate the team to stay engaged, efficient, and positive
  • Handle any guest concerns with professionalism and care
  • Monitor pace and atmosphere - jump in where needed to maintain standards
  • Assist the Bar Leader with end-of-night procedures, cleaning standards, and team follow-through
  • Work with the Bar Lead on stocktake, ordering and keeping track of supplies.
  • Be a key player in upholding the bar’s service standards, reputation, and vibe
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