Floor Supervisor at Boxcar

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

03 Sep, 26

Salary

15.5

Posted On

05 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Shift Leadership, Team Coaching, Guest Experience Management, Coffee Station Operation, Till Operation, Stock Management, Operational Management, Conflict Resolution, Staff Motivation, Quality Control

Industry

Hospitality

Description

Love hospitality? Thrive in a busy neighbourhood café? Enjoy leading from the front? Boxcar Hyde Park is more than somewhere to grab a coffee. It's a place where locals start their mornings, regulars stop for their daily flat white, visitors discover us for the first time, and great food, coffee and hospitality come together throughout the day. We're looking for a Supervisor who loves the energy of café life and enjoys being right at the heart of service. Someone who can confidently lead a shift, support and develop a team, and make sure every guest leaves feeling looked after. This is a hands-on role. You'll be opening and closing the business, leading service, supporting the team during busy periods, and helping to create the warm, welcoming atmosphere that keeps guests coming back. What you'll be doing Leading shifts and being a visible presence on the floor. Opening and closing the café, ensuring everything is ready for a successful day. Delivering exceptional guest experiences and handling feedback with confidence and care. Supporting, coaching and motivating team members throughout service. Working confidently across the floor, coffee station and till. Building relationships with regular guests and helping create a genuine neighbourhood feel. Ensuring high standards of presentation, cleanliness and organisation at all times. Supporting stock management, ordering and day-to-day operational tasks. Working closely with the management team to drive standards, culture and performance. We'd love to meet someone who Has previous experience as a Supervisor, Team Leader or experienced Front of House professional looking to step up. Leads by example and enjoys being hands-on throughout service. Loves hospitality and understands that great experiences are built through attention to detail. Has confidence working with coffee, fresh food and busy café operations. Enjoys coaching and developing others. Stays calm, positive and solutions-focused when things get busy. Takes pride in creating a welcoming environment for both guests and team members. Brings energy, warmth and personality to every shift. Why Boxcar Hyde Park? At Boxcar, we're independent in spirit and passionate about doing things properly. We care about quality ingredients, expertly crafted coffee, freshly baked goods and genuine hospitality. This is a brilliant opportunity to join a growing business where you'll have real responsibility, work alongside passionate people, and play an important role in shaping the experience our guests enjoy every day. If you love great coffee, great food and great hospitality, we'd love to hear from you.

Responsibilities

Lead daily café shifts, including opening and closing procedures, while ensuring exceptional guest experiences. Support and develop the team through coaching and maintaining high standards of cleanliness and organization.