Floor Supervisor at GREEN MOUNTAIN HABITAT FOR HUMANITY

Swanton, Vermont, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

18.0

Posted On

18 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Retail Experience, Team Leadership, Time Management, Communication, Conflict Resolution, Cash Handling, Merchandising, Donation Management, Training, Flexibility, Dependability, Sales Support, Problem Solving, Organizational Skills

Industry

Non-profit Organizations

Description

Description Do you have a passion and drive to apply your talents to make a difference? The Green Mountain Habitat for Humanity (GMHFH) ReStore in Swanton is seeking a Floor Supervisor to support its mission of helping local families build strength, stability, and self-reliance through affordable homeownership. Department: Swanton ReStore, In-Person FLSA Status: Hourly, Non-Exempt Schedule: Varies according to Store needs Reports To: ReStore Manager Supervises: ReStore Associates Summary: The Floor Supervisor is responsible for organizing and merchandising the products on the sales floor at the Habitat ReStore. They also price products, accept donations from the donation lane, and fill in as cashier when needed. This role provides general customer service for donors and shoppers and communicates the mission of Green Mountain Habitat for Humanity. Primary Responsibilities: Move items onto the sales floor and merchandise store departments such as furniture and household goods. Act as a point of contact for staff that have any questions, respond when called to requests for assistance from the cashiers, and assign tasks to staff to ensure efficient use of their time. Sort, price, and clean donations that come in through the donation lane and use best practices to move larger items such as furniture. Help customers carry purchases to their vehicles. Assist in unloading scheduled pickups alongside the truck drivers on Monday, Wednesday, and Friday, as well as any other specialty pickups throughout the week. Greet any donors and customers and thank them for contributing to our cause and answer any questions they may have. Lead the completion of the daily checklist for opening and closing the store. Complete opening and closing procedures for the store, including reconciling the cash drawer. Assign tasks and provide basic training to new and regular volunteers. Escalate any concerns or complaints to the managers. Secondary Responsibilities: Operate the Point-of-Sale cash register system and help customers complete their purchases. While on the register, always stay within sight of the register area and front door. Promptly assist donors who come to drop off donations and accept or reject them based on whether the items are in good, sellable condition. Perform other duties as assigned. Requirements Desired Education and Experience: Previous experience working in a retail environment. Retail supervisory experience preferred. High school diploma preferred. Knowledge, Skills, and Experience: Able to communicate well with other staff, volunteers, and any type of visitor to the ReStore. Dependable and able to stick to a schedule. Excellent customer service skills to respond to any questions or concerns. Strong time management skills and the ability to assign tasks to others. Flexibility to switch to different tasks quickly. Able to lead a team and resolve minor conflicts. Light arithmetic skills to accurately work on the register Compensation & Benefits: The compensation for this full-time, in-person position is currently $18, hourly. Benefits include generous holidays, paid time off totaling three weeks, a health reimbursement plan ($6,350/year), and a 20% staff discount. Candidates from diverse backgrounds are encouraged to apply! Position open until filled. No phone calls, please. Green Mountain Habitat for Humanity celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, creed, religion, national origin, ancestry, ethnicity, sex, gender, gender identity, sexual orientation, age, place of birth, medical condition, physical or mental disability, pregnancy (including pregnancy-related conditions), marital status, citizenship status, past, present, or prospective service in the uniformed services, genetic information, crime victim status, a positive test result from an HIV-related blood test, or any other characteristic protected by law.

Responsibilities

The Floor Supervisor is responsible for organizing and merchandising products on the sales floor, pricing items, and providing customer service. They also assist with donations and lead the completion of daily store procedures.