FLOOR SUPERVISOR – AMAZING GRACE, LONDON BRIDGE

K&G Hospitality are looking for a Floor Supervisor who is enthusiastic, dedicated, and ready to take the lead in our dynamic live music venue.
You’ll have at least 2 years of restaurant, bar, or floor management experience in a high-volume, fast-paced environment. You’ll love great hospitality, have a sharp eye for detail, and be confident leading a team while also rolling up your sleeves and getting stuck in when needed.
Our team is fun, inclusive, hard-working, and passionate about what we do — and we’re looking for a new leader to keep the floor running smoothly and guests coming back for more.
Salary: £15ph + tronc

Experience:

• waiter: 3 years (preferred)
• Head waiter: 1 year (preferred)
• Floor supervisor: 1 year (preferred

The Floor Supervisor is responsible for:

• Leading the floor team during service to deliver outstanding guest experiences.
• Being the main point of contact for guests during service, resolving any issues quickly and professionally.
• Supporting the management team with daily floor operations and delegating tasks to ensure smooth service flow.
• Overseeing table allocations, reservations, and guest seating to maximise service efficiency.
• Introducing guests to the menu, answering questions about dishes, specials, ingredients, and pricing.
• Ensuring all service areas are fully set, clean, and well-presented before and during service.
• taking orders at the table
• Monitoring team performance and providing on-the-spot training and feedback.
• Coordinating with the kitchen and bar teams to ensure timely and accurate order delivery.
• Processing payments, handling cash, and ensuring accurate till procedures.
• Meeting with managers and team members daily to discuss menu changes, specials, reservations, and guest requirements.
• Assisting with recruitment, onboarding, and training of new floor staff.
• Maintaining a strong knowledge of menu items, specials, and venue information.
• Supporting with Design My Night booking management (experience preferred).
• Ad hoc duties as required to ensure service excellence.

Job Types: Permanent, Full-time
Pay: £15.00-£17.50 per hour

Benefits:

• Company events
• Company pension

Experience:

• waiter: 3 years (preferred)
• Head waiter: 1 year (preferred)
• Floor supervisor: 1 year (preferred)

Work Location: In perso