We are currently seeking an Experienced Full-Time Floor Supervisor to join our team (Monday - Friday 10am -3pm ) at The Brook Inn. This role is ideal for someone who is passionate about hospitality, thrives in a fast-paced environment, and takes pride in delivering exceptional customer service.

What We Offer:

• Competitive benefits including:
• Free meals on duty
• Uniform provided
• Bike-to-work scheme
• Free staff parking
• Friends & family discounted rates

Key Responsibilities:

• Supervise the daily floor operations, ensuring smooth service at all times
• Lead by example, supporting and motivating the waiting team
• Provide a warm, professional, and memorable experience for all guests
• Assist in training and developing new team members
• Maintain high standards of cleanliness, presentation, and customer care
• Handle customer queries and resolve issues efficiently and professionally

Requirements:

• Minimum 1 year of experience in a supervisory or senior waiting staff role
• Strong leadership and team management skills
• Excellent presentation and communication skills
• A professional, outgoing, and friendly personality
• Ability to remain calm and efficient under pressure
• Fluent English (spoken and written)
• Availability to work evenings, weekends, and holidays

Ideal Candidate:

• Team-oriented and supportive leader
• Patient, approachable, and solution-focused
• Passionate about customer service and hospitality
• Experienced in the restaurant industry with a proactive attitude

Job Type: Full-time
Pay: €27,000.00-€32,000.00 per year

Benefits:

• Bike to work scheme
• Company events
• Employee discount
• On-site parking
• Sick pay

Work Location: In perso

• Supervise the daily floor operations, ensuring smooth service at all times
• Lead by example, supporting and motivating the waiting team
• Provide a warm, professional, and memorable experience for all guests
• Assist in training and developing new team members
• Maintain high standards of cleanliness, presentation, and customer care
• Handle customer queries and resolve issues efficiently and professionall