OVERVIEW

We are seeking a knowledgeable and driven Flooring Sales Advisor / Territory Representative to join our growing team. This dual-role position combines in-store customer service with outside sales responsibilities, providing a dynamic opportunity for an individual passionate about flooring products and exceptional customer experiences. You will be the face of our brand—guiding walk-in clients through flooring options, writing estimates, coordinating installations, and managing long-term relationships with retail partners. The ideal candidate brings deep knowledge of flooring materials, installation processes, and strong communication skills to build lasting customer and retailer relationships.

SKILLS

• In-depth knowledge of flooring materials (carpet, vinyl plank, laminate, engineered hardwood) and installation processes.
• Proven ability to generate sales through strong product understanding and consultative selling.
• Experience preparing estimates, scheduling installations, and handling customer communications.
• Proficient in Shopify POS or similar systems for processing transactions and managing customer accounts.
• Strong interpersonal and communication skills, both written and verbal.
• Previous experience in territory or outside sales is highly desirable.
• Ability to build and maintain long-term relationships with both individual customers and retail clients.
• Detail-oriented with the ability to manage multiple tasks, schedules, and follow-ups simultaneously.
• Proactive mindset with a commitment to providing top-tier service and ongoing customer satisfaction.
• Willingness to travel locally for meetings with retail partners and support their flooring sales needs.

JOIN OUR TEAM AS A FLOORING SALES ADVISOR / TERRITORY REP, WHERE YOUR FLOORING EXPERTISE AND RELATIONSHIP-BUILDING SKILLS WILL DRIVE CUSTOMER SATISFACTION AND BUSINESS GROWTH!

Job Types: Full-time, Permanent
Pay: $2,975.00-$7,217.88 per month

Benefits:

• Dental care
• Life insurance
• Mileage reimbursement
• On-site parking
• Store discount
• Vision care

Experience:

• Flooring: 1 year (required)

Work Location: In perso

• Assist walk-in customers by providing expert advice on carpet, vinyl plank, laminate, and engineered hardwood flooring.
• Present flooring samples, explain installation processes, and provide tailored product recommendations based on customer needs.
• Prepare detailed estimates for materials and installation services.
• Schedule in-home measurements, installations, and manage follow-up communication to ensure high customer satisfaction.
• Operate Shopify POS to process payments, take deposits, and maintain accurate transaction records.
• Respond to phone inquiries and follow up with customers post-installation to ensure satisfaction and encourage repeat business.
• Manage existing customer accounts by conducting weekly follow-up calls and maintaining strong, ongoing relationships.
• Develop new retail relationships by reaching out to local flooring stores, setting meetings, and showcasing our product selection.
• Conduct product knowledge sessions, provide pricing details, and assist retailers with setting up in-store displays.
• Perform regular stock checks for retail partners, take and process orders, and provide tailored estimates.
• Collaborate with internal teams to ensure smooth coordination of orders, inventory, and customer needs.
• Maintain cleanliness and organization of the showroom and display areas to create an inviting space for customers.