Floral Clerk at Albertsons Companies

Scottsdale, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

30 May, 26

Salary

0.0

Posted On

01 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Product Suggestion, Special Order Fulfillment, Complaint Resolution, Suggestive Selling, Floral Design, Wedding Bouquet Construction, Inventory Control, Product Rotation, Display Building, Receiving Duties, Shrink Control, Safety Compliance, Interpersonal Skills, Manual Dexterity, Eye-Hand Coordination

Industry

Retail

Description

Floral Clerk DUTIES AND RESPONSIBILITIES: • Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service. • Assists customers by making product suggestions and filling special orders. • Answers and responds to incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to Store Director as needed. • Engages in suggestive selling and other sales techniques via telephone, in-store intercom, and one-on-one customer interaction. • Has the ability to recreate, design and customize customers’ online and magazine photos. • Must know the proper construction of a wedding bouquet. • Meets production requirements of $90 to $100 retail dollars per hour. • Neatly stores finished and unfinished arrangements to maintain quality. • Implements proper and efficient product demonstrations, preparation, and packaging techniques. • Helps train, mentor and develop other employees on basic floral design skills. • Maintains Floral case cleanliness, visual appeal, and inventory levels. Responsible for ensuring the proper cleanliness, sanitation and appearance of floral area and equipment and for ensuring a safe work environment. • Ensures temperatures are maintained in all displays and storage. • Assists with physical inventory taken every 4 weeks. • Controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to division directives. Stocks and rotates product. Maintains and organizes cooler. • Builds displays, rotates and discards outdated or spoiled product. • Responsible for ensuring proper code dating for all products within the department are being enforced. • Ability to follow and maintain department standards. • Implements effective promotional and seasonal displays. • Performs receiving duties including breaking downloads, verifying orders using invoices, inspecting quality, reporting shortages, stocking, and rotating product. Uses proper tools and techniques. Processes administrative paperwork and maintains accurate department records. • Controls shrink and cost. • Ensures proper signing of products. Complies with company and code dating policies. • Complies with all workplace safety rules and regulations as well as organization and sanitation. • Ensures safety, cleanliness and sanitation of sales floor, work area, cooler, equipment, prep area and display area, including code date compliance as required. • Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity. • Other necessary and required duties. SKILLS AND PHYSICAL REQUIREMENTS: • Requires strong communication and interpersonal skills and the ability to maintain professional demeanor regarding customers and co-workers. • Requires a good understanding of overall company practices and Floral Department policies and procedures. • Ability to frequently reach, lift and maneuver objects of varying dimensions and weights up to approximately 40 lbs. Bends, stoops and reaches frequently. Pushes and pulls fully loaded hand trucks and pallet jacks. Performs repetitious arm movement to prepare, package and display products. • Complies with and ensures compliance with company grooming standards and dress code. • Manual dexterity and good eye-hand coordination are necessary. Able to stand for long periods of time. • Mental alertness is necessary to ensure safe and accurate completion of work activities. Requires knowledge of basic mathematics. Must have knowledge of product variety, standards, perishability, product handling, sanitation, and labeling. • Operates telephones, pallet jack, hand truck, knives, scissors, and safety cutters. Utilizes cleaning supplies and equipment. Requires handling of latex products. • Operates computer software and electronic ordering devices to order product. • May be required to work nights, weekends, and holidays. Scheduled hours will vary. Good attendance is required. • Exposure to potential hazards exists with respect to equipment and work aids necessary to perform job duties. WORK ENVIRONMENT • Must work in a store-controlled environment. Hands are frequently exposed to water and cleaning agents. A Day in the Life: Our sales and store support teams, also known as clerks in the grocery world, play an important part in ensuring our stores are clean, organized, and shoppable so that our customers can find exactly what they need to keep their families healthy and fed. In this role, you are the face of the company and whether you are replenishing shelves, arranging flowers, preparing produce, or receiving freight, you will always have the opportunity to interact with our valued customers. And the icing on the cake is, this is your opportunity to make a positive difference in the lives of your customers and community. We build belonging by creating a diverse and inclusive workforce so, if you have smiles to share, we'd love to have you on our team. What you bring to the table: * You take pride in the work you do, whether big or small. * You agree that food is central to all our lives. * Helping customers and fellow associates gives you energy. * Smiling and making others smile is your favorite. * You are eager, willing, and wanting to learn & grow. * You believe that being a part of your community matters. Why you will choose us: Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better! We also provide a variety of benefits including: * Diverse and Inclusive work culture * Competitive Wages paid weekly * Flexible work schedules * Associate discounts * Leaders invested in your training, career growth & development. * Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!) * Vacation / Paid Time Off Our Values * We put people first. * We are customer driven. * We value different perspectives. * We raise the bar. * We act as owners. * We are one team. * We build belonging. * We are committed to a healthy future. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

Responsibilities

The Floral Clerk is responsible for maintaining customer awareness through fast and friendly service, assisting with product suggestions, filling special orders, and engaging in sales techniques both in-person and over the phone. Key duties also involve floral design, meeting production quotas, maintaining the cleanliness and inventory levels of the floral area, and assisting with training other employees.