Floral Manager at Albertsons Companies

Irving, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

0.0

Posted On

14 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Suggestive Selling, Inventory Management, Merchandising, Floral Design, Staff Leadership, Training, Performance Evaluation, Scheduling, Shrink Control, Quality Control, Product Handling, Safety Compliance, Record Keeping, Cost Management

Industry

Retail

Description

Duties and Responsibilities Customer Service & Sales Maintain an atmosphere of enthusiastic customer awareness with a focus on fast, friendly service. Assist customers by suggesting products that meet their needs. Use suggestive selling and other sales techniques via telephone, in‑store intercom, and one‑on‑one interactions. Answer incoming calls promptly and professionally; resolve customer complaints and escalate to the Store Director when necessary. Take special orders from customers both in person and over the phone. Floral Operations & Merchandising Order balloons, helium tanks, plants, flowers, accessories, and supplies; ensure product freshness and variety. Monitor and respond to special‑occasion merchandising needs, sales trends, seasonal promotions, and customer feedback. Plan daily operations and monitor production processes in accordance with company procedures and profitability goals. Upgrade plants, make bows, inflate balloons, and prepare bouquets. Create floral designs that meet Company standards. Maintain and uphold all floral department standards, including floral upgrades, balloon upgrades, and candy arrangements. Assist designers and sales employees with task completion. Staff Leadership & Training Monitor employee productivity and evaluate performance. Maintain knowledge of all department duties, including opening and closing procedures. Schedule, supervise, train, and assign duties to department employees. Train staff on store policies, sales processes, and record‑keeping requirements. Apply strong working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. Initiate personnel actions including pre‑employment interviews, transfers, promotions, and disciplinary actions. Inventory, Reporting & Shrink Control Prepare sales and inventory reports; conduct physical inventory every four weeks. Process administrative paperwork and maintain accurate department records. Control shrink and manage costs effectively. Ensure proper code‑date compliance for all department products. Receiving, Quality Control & Product Handling Perform receiving duties including breaking down loads, verifying orders using invoices, inspecting product quality, and reporting shortages. Stock, rotate, and properly package product according to temperature and storage guidelines. Properly condition and handle indoor/outdoor plants, shrubs, and flowers. Follow correct processing procedures for all cut flowers. Implement correct product preparation techniques. Operate equipment such as pallet jacks, hand trucks, scissors, knives, safety cutters, stem cutters, choppers, wire tools, hot glue guns, spray paint, heat‑sealing machines, and helium tanks. Safety, Compliance & Store Standards Comply with all workplace safety rules and regulations. Ensure accurate pricing and signage throughout the department. Maintain safety, cleanliness, and sanitation of the work area, cooler, equipment, and display areas. Ensure code‑date compliance as required. Implement emergency procedures in the event of equipment or computer software malfunctions. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4). Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay*, PTO/Vacation pay*, paid holidays*, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis. *For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

Responsibilities

This role involves managing all floral department operations, including ensuring excellent customer service, overseeing sales, and maintaining product freshness and variety. Key duties also include leading and training department staff, monitoring productivity, and controlling inventory and costs.