(fluent Dutch and English) Customer Support Consultant (fully remotely)

at  SupportYourApp

PASSIONATE ABOUT THE WORLD OF TECH?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes

WHAT YOU WILL DO:

• Provide customer support via calls, emails, chats, and social media
• Build positive and long-lasting relationships with customers
• Identify and escalate complex technical issues, ensuring prompt resolution of requests
• Assist customers with inquiries related to product features
• Meet team KPIs
• Securely work with customers’ sensitive information
• Maintain working knowledge of our client’s products and services

WHAT YOU NEED TO SUCCEED IN THIS ROLE:

• Dutch and English languages at advanced/C1 level
• Experience in customer support
• Technical background is a must