(fluent English) Ecommerce & Retail Systems Coordinator (Warsaw, hybrid) at SupportYourApp

Warsaw, Masovian Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

0.0

Posted On

26 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Ecommerce, Shopify, Content Management, User Management, Data Accuracy, Email Marketing, Problem Solving, Attention to Detail, Customer Service, Digital Tools, Promotions, Inventory Management, Loyalty Programs, Automation, AI Tools, Tech Savvy

Industry

IT Services and IT Consulting

Description

We’re looking for a highly responsible and tech-savvy Ecommerce & Retail Systems Coordinator to support daily e-commerce operations for our Shopify store. This role is ideal for someone who loves working with digital tools, learns fast, and takes pride in getting things done accurately and on time. Excited? Let’s see what it takes 💛 What you will do: Manage and maintain core business systems including Shopify and Shopify POS, ensuring smooth day-to-day operations for both online and offline stores. User management and access control across company platforms and applications. Maintain product data, pricing, and inventory, ensuring accuracy and consistency across systems. Configure promotions, promo codes, and price updates as needed. Content management for frontpages, landing pages, and other store assets. Support and maintain loyalty programs via Yotpo, implementing new features as they become available. Manage customer service platforms such as Gorgias, including implementation of AI tools and chatbots. Handle email marketing and automation tasks in Klaviyo, including setting up newsletters and updating automations with new product data per marketing instructions. Quickly learn and adapt to new tools, software updates, and workflows across the company’s tech stack. Ensure operational reliability and consistency across all systems supporting our stores and business processes. What you need to succeed in this role: 1+ year of experience in technical, content management or a similar digital role. English proficiency at a minimum of B2 level, both written and spoken. Comfort with technology, able to confidently navigate multiple platforms and tools. Ability to learn quickly and solve problems independently. Reliability, attention to detail, and motivation to get things done. Ability to work in a hybrid format in Warsaw. Will be a plus: Experience working with Shopify or other e-commerce platforms. Basic knowledge of digital marketing or e-commerce terminology. Technical degree or additional technical education (courses, certifications) related to IT, software, or system administration. Benefits and Perks: Provide services during Polish business hours. Hybrid work model (3 days office / 2 days remote) in Warsaw. Growth opportunity within a rapidly scaling e-commerce brand. Supportive team and mentorship from experienced e-commerce professionals. Competitive compensation with performance-based growth. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. Are you a tech-savvy professional with a passion for keeping business systems running smoothly? Do you enjoy managing Shopify, loyalty programs, and other e-commerce platforms, optimizing workflows, and implementing new tools and features to support both online and offline operations? Grab the chance to join us and send your CV in English, pointing out your outstanding skills! Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Responsibilities

Manage and maintain core business systems including Shopify and Shopify POS, ensuring smooth operations for online and offline stores. Support customer service platforms and handle email marketing tasks while ensuring operational reliability across all systems.