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FM Customer Service Representative at EASTERN WHOLESALE FENCE LLC

Tega Cay, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Oct, 26

Salary

0.0

Posted On

21 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Data Entry, Quoting, Order Scheduling, Issue Resolution, Client Rapport, Multitasking, Written Communication, Verbal Communication

Industry

Wholesale Building Materials

Description

Description Title: Customer Service Representative - Sales Department(s): Office Reports to: Sales Manager Job Summary: The customer service representative will be responsible for helping customers by providing product/service information, quoting, placing/scheduling orders and resolving issues. Essential job functions: Handle customer inquiries by email, phone. Data Entry Quoting, placing and scheduling orders provided by large customer base Provide information about the products and services Resolve customer issues and concerns Develop and maintain a knowledge base of the evolving products and services Manage files, update paperwork, distribute communications in a timely manner. Maintaining and growing customer relationships. Requirements Qualifications: Minimum Previous experience in customer service, sales, or other related fields preferred Ability to build rapport with clients Ability to prioritize and multitask in a fast paced office environment Positive and professional demeanor Excellent written and verbal communication skills

Responsibilities

The representative handles customer inquiries via email and phone to provide product information and process orders. They are also responsible for resolving customer concerns and maintaining strong client relationships.