FM Delivery Manager - Region 9 - Worcestershire / West Midlands / South Wal at Sainsbury's

Worcester, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

0.0

Posted On

09 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Stakeholder Management, Budget Management, Communication Skills, Prioritisation, Facilities Management, Service Delivery, Supplier Management, Work Order Management, Continuous Improvement, Health And Safety Compliance, Risk Assessment, Data-led Management, Escalation Management, Process Adherence, Supply Chain Management

Industry

Retail

Description

This role covers Worcestershire, West Midlands & South Wales, with travel required based on business need. Why join us As an FM Delivery Manager means being at the forefront of facilities management delivery across various sites, where you can make a tangible impact on ensuring quality FM services are provided to colleagues and customers. With a focus on continuous improvement, stakeholder management, and operational excellence, you will have the opportunity to drive positive change, forge strong relationships, and uphold the highest standards of health and safety while managing FM operations. As part of a collaborative and supportive environment, you will be empowered to take ownership, drive innovation, and deliver exceptional service, making a real difference within a dynamic and customer-focused team. What you'll do You’ll proactively manage data-led FM delivery across sites within your remit, providing direction and prioritisation to site-based technicians, and collaborating with the control centre to support in being the third level of escalation in the FM service model. You’ll manage suppliers and work orders, and represent the FM department by fostering strong relationships with stakeholders. You’ll oversee the smooth running of FM work orders, minimising aged WOs, and adhering to processes to ensure a quicker time to fix. Additionally, you will lead on key processes both remotely and on the ground, depending on need, focus on improving FM delivery, and drive continuous improvement in service and supply chain, to reduce asset downtime and minimising impact to colleagues and customers, all while maintaining knowledge of H & S and legislative requirements to ensure compliance. Who you are You have a strong background in managing FM service delivery and operations, ensuring quality and efficiency in facilities management. Your expertise in prioritising work orders, managing suppliers, and resolving complex issues within the FM sector showcases your ability to drive continuous improvement and enhance service levels. With strong stakeholder management and communication skills, you excel in representing the FM department, forging strong relationships with stakeholders, and delivering exceptional FM services while adhering to H & S requirements and legislative frameworks. Essential criteria * Strong stakeholder management experience, including up to RSD level. * Knowledge of budget management. * Strong written & verbal communication skills. * Self-starter approach to risk-assessed prioritisation of tasks. * Be based on region, with ability to to travel around this region in this field-based role, with a possibility of overnight stays, and participate in an on-call rota. #LI-SS1

Responsibilities

The manager will proactively manage data-led facilities management delivery across sites, directing technicians and collaborating with the control center as the third level of escalation. Responsibilities include managing suppliers and work orders, fostering stakeholder relationships, and driving continuous improvement in service and supply chain to minimize asset downtime.