WHAT YOU’LL NEED TO DO THE ROLE

We are looking for someone who has previously worked in a similar role and will be able to hit the ground running upon starting. Although experience working in a security/custodial environment would be desirable, this is not essential. As you will be assisting in multi-trade support within the team, we would also consider relevant certifications or licences that will allow you to aid in other areas for e.g. Health & Safety knowledge, Electrical, Plumbing etc. Good I.T, Numeracy and Literacy skills will also be an essential part of the role on a day to day basis.
A key part of this role is to be pro-active and this will be achieved by commitment to customer satisfaction and striving for continuous improvement in your working approach, including the ability to prioritise workload, using your own initiative and working in a logical and methodical manner to tight timescales. You will be confident in your ability to communicate effectively at all levels, both in writing and orally. It is important that you have a flexible and a common-sense approach to work due to this role involving nightshifts and weekend work. Please note that you will also be expected to pass a full security check.

Working in Custodial, it is an intensely pressurised environment so you must also be confident in your ability to communicate effectively, with a high level of customer service skills. Other key duties include:

• Assisting in multi trade support of other members of the FM team in completing related routine maintenance and repairs but within the capabilities of their ability, experience and training.
• Taking responsibility for external areas - carrying out regular inspections, ensuring they are kept free from litter and are clean and presentable