Department
Estate Services
Location
Ormskirk
Salary
£24,215 to £25,804 per annum pro rata
Permanent campus based role
Post Type
Part Time
Hours Per Week
30
Work Pattern
Monday, Tuesday, Wednesday, Thursday, Friday
Closing Date
Monday 25 August 2025
Reference

ABOUT US

At Edge Hill University we believe in the life changing opportunities knowledge can create. Since 1885, we’ve been creating access to knowledge for those who may not have had the opportunity to before.
Today, the effect we have has a far-reaching impact, not just for those who come to study here but for those who work, invest in, and live in our local communities too. So, if you’ve ever wondered if one person can make a difference, simply speak to our alumni, students, and award-winning staff.
Because for us education isn’t about how much you take in. It’s about what you take out into the world.
Inspiring minds and changing futures since 1885, Edge Hill University is “A great success story… an institution that improves and impresses year after year” – Times Higher Education.

This is an exciting new opportunity for a FM Helpdesk & Estates Coordinator to join a busy fast paced reactive department. Working within the Estates Services Team, liaising and coordinating with 2 Contractor Compliance Coordinators to plan, prioritise and assign jobs as well as minute taking at contractor review meetings.

Your main duties and responsibilities will include:

• Supporting with contractor onboarding process, producing ID badges and requesting access authorisation from our security team.
• Raising reactive tickets and jobs following emails, telephone calls and other contacts with customers and also raise purchase orders as required.
• Allocating jobs to resources which supports the in-house maintenance team with their day-to-day operation and ensuring that the in-house maintenance team are completing jobs within the expected time frame, as well as successfully supporting them with their workload.

For informal enquiries about this vacancy, you may wish to contact: Olivia Rowan, Helpdesk & CAFM Manager at Rowano@edgehill.ac.uk