FM Services Officer at Serco Plc

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

07 Feb, 26

Salary

0.0

Posted On

09 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

General Maintenance, Basic Plumbing, Painting, Repairs, Communication, Teamwork, Flexibility, Proactivity

Industry

Facilities Services

Description

Hours: Monday to Friday, 8:00am – 4:30pm On-call: 1 in 9 rota (with uplift for call-outs) Band: 6 London Weighting Allowance: £6,200 About the Role We are looking for a reliable and hands-on FM Services Officer to join our Facilities Management team at HMP Thameside. This is a varied role where you’ll carry out general maintenance tasks, basic plumbing, painting, and day-to-day repairs, while also supporting the wider facilities team. You don’t need formal qualifications for this position, what matters is that you’re practical, adaptable, and confident in tackling a range of maintenance duties. What You’ll Do In this role, you’ll complete routine maintenance and repairs, support other trades where needed, and ensure all work is carried out safely and to a high standard. You’ll also be responsible for keeping maintenance records up to date, and from time to time you may escort contractors on-site. What We’re Looking For We’re seeking someone who: Has hands-on experience in general maintenance or a similar role. Has some basic plumbing knowledge Can work independently, using initiative to prioritise and complete tasks. Is flexible, proactive, and a strong team player. Communicates effectively, both with colleagues and external contractors. Experience of working in a secure environment would be an advantage, but is not essential. Why Serco A place you can make an impact - The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives. A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways. A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture. What we offer Pension Up to 6% Employee Assistance Programme Chance to contribute to innovation in the public services A company passionate about diversity and inclusion A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality A safe and supportive culture A company passionate about diversity and inclusion All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

Responsibilities

The FM Services Officer will complete routine maintenance and repairs while supporting other trades as needed. They will also maintain up-to-date maintenance records and may escort contractors on-site.