RELOCATION PACKAGE:

• One-time $5,000 relocation payment
• One economy return airline ticket
  Our client, a leading food distribution and retail organisation in the Turks and Caicos Islands, is seeking a dedicated and experienced Sales Manager – Food Service to join their dynamic team. The successful candidate will oversee and coordinate all aspects of product ordering, receiving, and distribution for food service clients, with a strong focus on customer satisfaction, operational efficiency, and commercial growth.
  This position requires strong leadership, attention to detail, and a proactive approach to managing client relationships, special requests, and delivery logistics. The Sales Manager will play a critical role in supporting the profitability and continued success of the Food Service Division.

KEY SKILLS & COMPETENCIES:

• Proven track record of exceeding sales targets with strong negotiation skills
• Ability to build, maintain, and manage diverse client relationships
• Proficient in sales data analysis and report generation
• Effective leadership and team management skills
• Strong communication, presentation, and active listening skills
• Excellent time management and ability to prioritise competing tasks
• Confident decision-maker with a proactive and solution-driven mindset
• Competent in Microsoft Office and basic invoicing or inventory systems

PHYSICAL REQUIREMENTS:

• Must be able to sit, stand, walk, and use hands for extended periods
• Ability to lift and carry up to 50 lbs
• Frequent walking, bending, reaching, and kneeling required
• Must be physically capable of responding to emergencies
• Visual acuity sufficient for document review and system use
• Tolerance for moderate exposure to dust and cleaning agents
• Must use equipment safely and report issues immediately
• Support energy conservation and responsible use of equipment

KEY RESPONSIBILITIES:

• Respond promptly to all customer orders and inquiries via telephone and email
• Manage special order requests and ensure accurate and timely invoicing
• Enter invoices correctly to ensure accurate billing
• Receive and inspect special-order shipments for quantity, quality, and freshness
• Report any issues related to temperature, damage, or food safety promptly
• Maintain proper product rotation and ensure quality control compliance
• Notify clients of out-of-stock items daily and suggest suitable alternatives
• Oversee collections and ensure timely payments
• Deliver monthly client statements during the first two (2) days of each month
• Submit weekly client visit reports, including dates and times, to management
• Conduct regular market research to identify trending and seasonal products
• Promote the Food Service Division to new and prospective business clients
• Address and escalate customer service, quality, or logistics issues as needed
• Assist with delivery of customer orders to designated locations when required
• Communicate shipping statuses to clients, ensuring temperature control during transit
• Manage and clear excess stock of non-moving special-order items
• Provide exceptional customer service, offering product knowledge and consistent support
• Maintain a professional appearance and uphold company grooming standards
• Keep the workspace clean, organised, and compliant with all food safety protocols