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FMS Service Coordinator at ACCRA Management Group LLC
Minnetonka, Minnesota, United States -
Full Time

Start Date

Immediate

Expiry Date

14 Dec, 25

Salary

0.0

Posted On

16 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Organizational Skills, Attention to Detail, Office Technology, MS Office Suite, Word, Excel, Outlook

Industry

Hospitals and Health Care

Description
Description Our mission is to improve lives by providing individualized homecare services and support people living at home. We know the care each person needs is unique, and we have built a large variety of services to provide the best person-centered care for our clients to lead fuller lives at home. Accra is a diverse, inclusive, and equitable workplace in which all employees are valued and respected and can bring their whole self to work. Our employees reflect the demographics of the communities we serve, and we are committed to modeling diversity, equity, and inclusion within our industry. Accra Offers: Work/Life Flexibility Professional Development Opportunities Generous Paid Time Off Options Free Mental Health/Wellbeing Program Medical, Dental and Vision Insurance (Full Time Employees) HSA & FSA (Full time Employees) 401(k) Retirement Plan Company Paid Disability & Life Insurance (Full Time Employees) About This Role: The Service Coordinator is responsible for completing the intake process, educating clients and their representatives. Managing a full caseload of clients with high level of customer service. Requirements Minimum one year experience working with individuals with developmental and/or intellectual disabilities. Bachelor’s degree in human services or related field preferred. Experience working with Waivered Services and/or PCA is a plus. Ability to organize and prioritize. Ability to handle numerous tasks simultaneously while maintaining strong attention to detail. Maintain a high standard of professional courtesy, flexibility, confidentiality while working in a fast-paced office environment, independently and as a team member. Advanced skills in the use of office technology, including MS Office Suite with advanced skills in Word Excel and Outlook Must pass a background study with the Minnesota Department of Human Services.
Responsibilities
The Service Coordinator is responsible for completing the intake process and educating clients and their representatives. They manage a full caseload of clients while providing a high level of customer service.