✅WHO WE ARE

We’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

PLEASE NOTE: THE ROLE IS BASED WITHIN AN AIRPORT. YOU WILL BE REQUIRED TO UNDERGO A SECURITY/BACKGROUND CHECK IF YOU ARE TO BE SUCCESSFUL FOR THIS POSITION.

Ready for your career to take off? Did you know that DHL, an award-winning leading supply chain business, also provides ground handling services at many UK airports? We’re seeking a Front of House Duty Manager to play an integral role in our aviation contract, delivering a first-class service and achieving fantastic results.

WHAT DOES THE ROLE ENTAIL?

• Overseeing the front of house operation within Luton Airport
• To supervise the running of a safe and efficient operation, working within clear guidelines to help achieve Operational Standards and defined outcomes for your responsibility area / shift approach.
• Have clear understanding of Objectives & KPIs applicable to your position and to your team
• Implement actions as directed to reduce or eliminate health and safety related risks
• Ensure the team applies the Safety Standards and relevant guidelines
• Support and supervise direct reports to help drive an engagement culture at the site. Mentor and support the teams to ensure that they are effective within their positions
• Liaise with suppliers based on business requirements, monitor performance and where necessary, propose improvements to line manager and implement agreed improvement actions.