JOB OVERVIEW

The Front of House Assistant Manager plays a pivotal role in ensuring the smooth operation of the restaurant’s front-of-house activities. This position is responsible for overseeing the dining area, managing staff, and delivering exceptional customer service. The ideal candidate will have a strong background in food service management, with experience in both casual and fine dining environments. The Front of House Manager will work closely with kitchen staff and management to create a seamless dining experience for guests.

SKILLS

• Proven experience in restaurant management or hospitality management within the food industry.
• Strong knowledge of food preparation, cooking techniques, and food safety standards.
• Familiarity with inventory control processes and budgeting practices.
• Excellent customer service skills with the ability to handle challenging situations effectively.
• Experience with cash handling and operating POS systems
• Leadership capabilities with a focus on team management and development.
• Background in fine dining or casual dining environments is preferred.
• Ability to manage shifts effectively while ensuring high-quality service during peak hours.
• Culinary experience is a plus, along with banquet or catering experience for special events. This role requires a dynamic individual who thrives in a fast-paced environment while maintaining a commitment to excellence in service delivery. If you are passionate about hospitality and possess the necessary skills to lead a successful front-of-house team, we encourage you to apply for this exciting opportunity!
  Job Type: Part-time
  Pay: $17.20-$18.00 per hour
  Expected hours: 20 – 30 per week

Benefits:

• Discounted or free food
• On-site parking
• Store discount

Work Location: In perso

• Supervise and coordinate daily front-of-house operations to ensure efficiency and high standards of service.
• Train, mentor, and develop staff to enhance their skills in customer service and food handling.
• Manage inventory control, including ordering supplies and maintaining appropriate stock levels.
• Oversee cash handling procedures and ensure accurate POS transactions using systems such as Aloha POS or Micros POS.
• Maintain a clean and organized dining environment while adhering to food safety regulations.
• Handle customer inquiries and complaints professionally to ensure guest satisfaction.
• Collaborate with kitchen management on menu planning, food production, and catering services as needed.
• Conduct interviews and assist in hiring new team members to build a strong front-of-house team.
• Implement training programs for staff development in hospitality management, leadership, and food service best practices.