Position Description: Job Title: Floor Manager
Location: Rosalia - Linden Hills
Reports to: General Manager
Compensation: $50,000 - $70,000 (dependent on experience)
The Floor Manager is responsible for overseeing daily restaurant operations and ensuring smooth, efficient, and guest-focused service. This role requires strong leadership, excellent communication skills, and the ability to cultivate a respectful, collaborative, and high-performing team environment.

QUALIFICATIONS:

• Ability to think clearly and remain composed in a fast-paced environment
• Strong leadership and team development skills
• Excellent written and verbal communication skills
• Proficiency with POS systems and basic troubleshooting
• Familiarity with front-of-house and back-of-house operations
• Ability to multitask and prioritize in a dynamic setting
• Commitment to creating a warm, professional, and guest-centered atmosphere
• Understanding of disciplinary processes and documentation

• Uphold service standards and ensure a consistent guest experience.
• Set up for service: cash count, floor map, pre-shift notes.
• Conduct daily pre-shift meetings with FOH team.
• Ensure restaurant policies, procedures, and training programs are followed.
• Provide ongoing feedback to employees to support performance and growth.
• Collaborate with FOH and BOH teams to ensure seamless execution of service.
• Communicate with guests and resolve any service issues or complaints.
• Support and manage To Go service, including pre-orders and guest communications.
• Maintain accurate execution of To Go orders and online operations.
• Communicate effectively with BOH managers and the corporate team.
• Coordinate special events and ensure smooth execution.
• Write and send the End of Night (EON) email.
• Troubleshoot POS issues and coordinate menu edits and reprints with BOH.
• Ensure accurate daily reporting of sales, comps, discounts, cash handling, and deposits.
• Count and balance banks and bar tills for AM/PM shifts; complete nightly deposits.
• Uphold cleanliness and organization of the FOH.
• Support FOH supply and service needs in coordination with leadership.
• Administer disciplinary actions when necessary (verbal, written, final warnings, terminations).
• Perform other duties and responsibilities as assigned.