Bottle & Thyme is recruiting an Operations Manager to join our exciting, dynamic and forward thinking businesses. After 8 and a half years of trading, Bottle & Thyme has recently expanded into a brand new venue with a brilliant team who are dedicated to delivering high quality service and creating a memorable experience for our customers.
We are passionate about our place in the hospitality industry and want to inspire and develop individuals with a love of food and drink. A job with us isn’t a job. Bottle & Thyme is a community of our team and customers which creates a special and unique working environment. We value every member of our team and the important role they play, with a commitment to their ongoing well-being and development. As part of a small, family-run business you will make a big impact to the daily running and growth of the business. We ensure everyone feels supported, with regular team check-ins, a focus on work-life balance and providing opportunities to progress both as an individual and as a team member. We strive for a culture that prioritises development, wellbeing and general happiness in our venue.
The role is perfect for a real people-person with a passion for hospitality, who will bring a positive attitude to work every day. Our team is made up of hard-working, dependable, collaborative and all round brilliant people who strive to bring their all to every day to bring our business vision to life.
We love to develop our team and see individuals flourish and grow within the business. This role has the potential for ambitious candidates to widen their skill set and take on further roles and responsibilities within the businesses over time.

The following traits and abilities are essential:

• Proven experience in a supervisory or assistant management role in hospitality
• A strong understanding of restaurant service and operational procedures
• Excellent communication and leadership skills
• A calm, confident and positive attire, even under pressure
• A genuine passion for hospitality, great food and drink and customer experience
• Flexible with shifts (weekends and evenings included)

Roles and responsibilities:

• Lead busy service and support the GM with the smooth running of day-to-day operations
• Work closely with the owners and management team to develop and push the business forward
• Motivate, manage, train and develop the FOH team, including monthly one-ones
• Deliver amazing guest experiences
• Help with rotas, stock management and ordering
• Acting as a role model to uphold Bottle & Thyme’s brand and values

Benefits:

• Be part of a fun, creative, independent restaurant
• Working with people who are proud of what they do and where they work
• Room to grow and develop and being a part of a place where you and your ideas matter
• Regular team socials and check-ins
• 30% discount across both brands Bottle & Thyme and elder for yourself
• Festive holidays off - Christmas Day, Boxing Day and New Year’s Day

We don’t always find a CV tell us very much about who you are, so please include as much information as you can in your application to let us know why you think you would be a good fit for our team.
If you think this describes you we would love to hear from you. Whilst we would love to get back to everyone, we will only be in contact with those who progress to the next stage.
Job Type: Full-time
Pay: £27,000.00 per year

Benefits:

• Company pension
• Employee discount
• Free parking

Work Location: In perso

• Lead busy service and support the GM with the smooth running of day-to-day operations
• Work closely with the owners and management team to develop and push the business forward
• Motivate, manage, train and develop the FOH team, including monthly one-ones
• Deliver amazing guest experiences
• Help with rotas, stock management and ordering
• Acting as a role model to uphold Bottle & Thyme’s brand and value