Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
FOH Park Manager at Red Door Bounce LP
Escondido, California, United States -
Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

18.5

Posted On

25 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Supervision, Training, Guest Experience, Check-in Procedures, Waiver Verification, Ticketing, Guest Flow Management, Conflict Resolution, POS Accuracy, Shift Management, Communication, Multitasking, Organizational Skills, Policy Enforcement, Urgency, Attention To Detail

Industry

Entertainment

Description
Description Front Desk Lead (Part-Time) Primary Role: Oversee front desk operations and lead the Cashier / Front Desk team to ensure an efficient, welcoming, and organized guest arrival experience. Key Duties: Supervise and support Cashiers / Front Desk team members during all shifts. Train new front desk staff on check-in procedures, wristband system, POS transactions, and guest communication standards. Ensure consistent and accurate execution of guest check-in, waiver verification and ticketing, Manage guest flow during peak times, separating reservations, walk-ins, and group arrivals efficiently. Serve as the escalation point for guest questions, concerns, or policy misunderstandings. Oversee POS accuracy and ensure all transactions are processed correctly. Monitor front desk organization, ensuring cleanliness and readiness at all times. Conduct shift resets and ensure the area is fully prepared for the next team/guests. Communicate with Park Leads and Party Coordinator to maintain operational alignment. Leadership Expectations: Lead with calm authority during high-volume periods. Model professionalism, urgency, and guest-first communication. Provide real-time coaching and corrective feedback when needed. Maintain strong attention to detail in transactions and documentation. Take ownership of the front desk environment and team performance. Guaranteed 25 hours a week Requirements Requirements: Must be 18 years or older (required to supervise minor team members). Previous customer service or leadership experience preferred. Strong multitasking and organizational skills. Comfortable enforcing company policies and procedures. Clear, confident communicator. Weekend and peak-hour availability required.
Responsibilities
The primary role is to oversee front desk operations and lead the Cashier/Front Desk team to ensure an efficient, welcoming, and organized guest arrival experience. Key duties include supervising staff, training on procedures, managing guest flow during peak times, and serving as the escalation point for guest concerns.