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FOH Shift Lead for Mamahuhu Palo Alto at Mamahuhu

Palo Alto, California, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Apr, 26

Salary

0.0

Posted On

03 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Leadership, Teamwork, Attention to Detail, Customer Service, Food Service, Chinese Cuisine, Communication, Sense of Urgency, Work Ethic

Industry

Food and Beverage Services

Description

Job Overview Mamahuhu is growing its front of house team. We have a casual, 40-seat dining room with bench, counter and booth seating. The dining room is designed for counter-service style ordering where guests line up, order at the counter, receive a number and we bring the food out to them when it’s ready. The front of house is designed to be simple and lean and works great when we have a tight, organized group who can work efficiently and as a team. We are looking for a friendly and positive FOH Shift Lead that can run food, bus the dining room, hold down our point of sale (POS) counter during service and open and close the Front of House during any day of the week. The position is dynamic and will have you working in the dining room, at the POS counter taking orders, answering the phone and occasionally supporting our expediter in the kitchen. Our Shift Lead position is the first layer of leadership above our entry-level Team Member positions. As Shift Lead you are a leader during your shift, helping to coach our Team Members provide excellent service to Mamahuhu's standards day in and day out. Our restaurants are a fun, flexible, and teamwork-oriented environment! We Are Looking For Someone Who Ideally has at least 1 year of experience in a hospitality leadership role (Shift Lead or similar) Has a strong work ethic, and thrives on being part of a close knit team Has a sense of urgency, and challenges themselves to accomplish more each day Can pay close attention to detail Appreciates food as a way to bring people together Experience with or interest in Chinese cuisine is a plus! Has a strong sense of hospitality and service We Are Proud to Offer Great Benefits Health, Dental and Vision Insurance Employee meals Participation in tip pool Referral bonuses Schedule flexibility And of course, a supportive team and positive environment

Responsibilities

The FOH Shift Lead will run food, bus the dining room, manage the POS counter, and open and close the Front of House. This role involves coaching Team Members to provide excellent service and ensuring efficient operations during shifts.