FOH Shift Lead at TATSU-YA

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Guest Services, Training, Timekeeping, Labor Management, Sales Reporting, Quality Oversight, Problem Solving, Communication, Team Management, Operational Excellence, Service Standards, Hospitality, Fast-Paced Environment, Food Safety, Customer Satisfaction

Industry

Restaurants

Description

Description Join Our Team at Ramen Tatsu-Ya Lakeline! Perks Include: Flexible Scheduling Paid On-the-Job Training Advancement Opportunities (promotions from within) Free Meals During Shifts Employee Referral Rewards (50% on first paycheck, 50% on second paycheck) Discounts offered at all Tatsu-Ya locations Family Meal Benefits: Sick Time Off for full-time employees (5 days) Medical, Dental, and Vision Insurance (based on hours worked and offered within 60 days of employment) What is the job?: As a FOH Shift Lead, you will create a welcoming dining experience and ensure exceptional service for our guests. Utilizing your leadership skills and strong work ethic, you will enhance guest satisfaction while guiding your team towards operational excellence. Opening and Closing Procedures: Efficiently manage the opening and closing tasks for the shop, including setting up and breaking down stations, ensuring all systems are operational, and conducting end-of-shift audits. Station Management: Work across all front-of-house stations to ensure smooth operation, adherence to service standards, and proper training. Training: Provide training and support to new and existing staff, ensuring they understand their roles, responsibilities, and the company's service standards. Guest Services/Hospitality: Ensure excellent guest service by addressing guest needs, resolving complaints, and maintaining a welcoming environment. Comps and Voids: Manage and authorize comps and voids as necessary, ensuring proper documentation and approval. Clock Ins and Outs: Check and verify clock ins and clock outs to ensure accurate timekeeping and payroll records. Labor and Sales Reports: Review labor and sales reports to determine staffing needs and adjust labor levels for the shift. Quality Oversight: Monitor and oversee each front-of-house position to ensure quality work and adherence to company standards. Requirements Requirements: Must be 18+ years old. Valid food managers and TABC certificates. Ability to work in a fast-paced environment and lift 25-50 lbs. Prolonged periods of standing and navigating the kitchen environment. Ready to make an impact in our kitchen? Apply for the FOH Shift Lead position at Tatsu-Ya and help keep our operations running smoothly!

Responsibilities

As a FOH Shift Lead, you will create a welcoming dining experience and ensure exceptional service for our guests. You will manage opening and closing procedures, oversee station management, and provide training to staff.