POSITION OVERVIEW:

We are seeking an experienced and dynamic Floor Manager to lead our team and ensure the seamless operation for Bar Prequel. The Floor Manager will play a pivotal role in creating a memorable guest experience, maintaining high service standards, and optimizing the overall efficiency of the establishment.
Responsibilities:Team Leadership:
Lead and motivate the front-of-house staff, including mixologists, servers, and hosts/hostesses.
Conduct regular team meetings to communicate goals, expectations, and updates.
Provide training, guidance, and feedback to enhance employee performance and ensure consistent service quality.

GUEST EXPERIENCE:

Ensure exceptional guest experiences by maintaining a welcoming and engaging atmosphere.
Address guest inquiries, concerns, and feedback promptly and professionally.
Oversee the implementation of service standards to guarantee a seamless and enjoyable experience for patrons.

QUALIFICATIONS:

Proven experience as a Floor Manager or similar role in a high-volume cocktail bar or restaurant setting.
In-depth knowledge of cocktail preparation, mixology techniques, and bar equipment.
Strong leadership skills with the ability to inspire and manage a diverse team.
Excellent communication and interpersonal skills.
Exceptional problem-solving abilities and a calm demeanour under pressure.
Familiarity with health and safety regulations and the ability to implement them effectively.
Flexibility to work evenings, weekends, and holidays as required

Please refer the Job description for details