At Le Croissant, we take immense pride in putting a unique spin on classic French pastries, offering a delightful fusion of traditional and innovative flavors. Our bakery has quickly become a favorite among pastry enthusiasts for our dedication to quality and creativity. Join our team and be part of a warm and supportive work environment where your skills will shine.
Position: FOH Supervisor

REQUIREMENTS:

• Proven experience in a leadership role within a café or barista setting
• Previous customer service experience
• Strong organizational and multitasking abilities
• Leadership and team-building skills to motivate and manage a diverse team
• Ability to work flexible hours, including evenings and weekends
• Attention to detail and a passion for creating beverages and serving baked goods
• A team player with excellent communication skills and a positive attitude
• Knowledge of food safety and sanitation practices
• Intermediate level of French

• Oversee the daily operations of our front-of-house team, ensuring a seamless and memorable experience for every guest who walks through our doors
• Work with the General Manager to lead & mentor a team of front-of-house staff. Set clear expectations, provide ongoing training, and inspire team members to excel in their roles
• Ensure a consistently high level of guest satisfaction by overseeing all aspects of FOH operations. Address guest concerns and feedback promptly and professionally
• Manage daily operations, including opening & closing procedures. Coordinate with the bakery team to maintain smooth service
• Preparing quality beverages for guests, in a timely manner and following set recipes and procedures
• Continuously train and develop FOH staff to enhance their knowledge and skills, fostering a culture of professionalism and exceptional service
• Maintaining our environment by upholding optimal setup, ensuring cleanliness and organization
• Collaborate with the team to plan and execute daily tasks procedures efficiently
• Monitor inventory and inform the management about product needs
• General knowledge of store POS system and credit/debit machine, and handling cash responsibly