FOH Supervisor at Wells Co
Hitchin SG4 9ST, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

14 Dec, 25

Salary

12.71

Posted On

16 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service

Industry

Hospitality

Description

Welcome to The Radcliffe Arms Craft Pub in Hitchin, your go-to pub in the heart of Hitchin! We’re not just a pub; we’re a hub for craft beer aficionados and pizza lovers.

REQUIREMENTS:

You will need to demonstrate:

  • Previous Leadership experience in a hospitality or customer facing environment
  • Enthusiasm and passion for food and beer
  • The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
  • A result driven and ambitious individual keen to develop your career and your teams
Responsibilities
  • Taking responsibility for the customer journey, ensuring their experience is second to none
  • Taking accurate orders and working closely with kitchen staff
  • Ensuring payments and receipts are correct
  • Confidently recommending menu and drinks offerings
  • Observing service and standards and reporting any incidents or issues
  • Being a supportive and proactive leade
Loading...