FOH Team Member at Maple Hospitality Group

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Team Service, Bar Operations, Dining Room Operations, Food Running, Time Management, Professionalism, Communication, Reliability, Attention to Detail, Flexibility, Physical Capability, Service Attitude, Problem Solving, Adaptability, Organizational Skills

Industry

Hospitality

Description

Job Details Job Location: Maple & Ash Miami - Miami, FL 33132 What You Will Do This role requires a dedicated focus on guest service, bar and dining room operational support, and team efficiency. Guest & Team Service Exhibit an excellent service attitude and be willing to go out of your way to accommodate our guests. Adapt to accommodate the changing needs of the restaurant and guests. Maintain a high-level of professionalism and community. Respect guests' right of way. Support the bartenders and captains to ensure that guests are attended to. Bar Operations & Maintenance Ensure there is always enough backup liquor. Retrieve alcohol from the storage area if the bartender runs out. Pick up empty glasses and bottles from the tables and outside the bar. Wipe down tables and bar tops. Re-stock garnishes, mixes, glasses, and ice. Dining Room Operations & Support Set, organize, and restock the service area. Set and reset the dining room as needed for service. Perform table maintenance (clearing, wiping, tidying). Pick up food from the pass and deliver it to tables (food running). Return all items to their zoned location. Process togo orders Perform other tasks as assigned. Qualifications Who We Are Looking For The ideal candidate is experienced, certified, reliable, and physically capable of handling a fast-paced environment. Minimum 3 years experience in a high-volume atmosphere. Must hold a Food Handlers certificate from an ANSI-accredited program. Must hold an Alcohol Serving certificate from an ABC-accredited program. Physical & Communication Requirements Must be able to lift and carry up to 70 pounds (or 50 lbs., depending on the most conservative requirement). Ability to walk and stand for a 6–8 hour shift. Ability to clearly articulate guests’ needs to teammates (fluent in English). Work Ethic & Reliability Professional, reliable, friendly, and punctual. Possesses and exhibits the drive to provide exceptional service. Must be able to work flexible hours (days, nights, weekends, holidays). Must be able to work at a rapid pace while maintaining attention to detail. Confident and takes pride in personal style and appearance in a clean uniform. Skilled in time management.

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Responsibilities

The FOH Team Member is responsible for providing excellent guest service and supporting bar and dining room operations. This includes maintaining cleanliness, restocking supplies, and ensuring guests are attended to promptly.