We are looking for experienced front-of-house stars with a love for hospitality, it is very important to us for you to be a team player.
Experience within the hospitality industry of 1 year is compulsory. Experience within restaurants, pubs, or hotels would be a bonus.
Please note that evenings and weekends are required for this post.

Responsibilities:

• Greeting customers on arrival – Manning the entrance to the venue and welcoming guests as they arrive, before showing them to their seats
• Delivering exceptional service – Exceeding the expectations of customers throughout their visit, including taking orders, providing recommendations and responding to queries promptly
• Resolving complaints – Handling customer complaints directly or escalating to supervisors when needed
• Managing reservations – Receiving and recording incoming reservations in person, by email and telephone
• Liaising with other teams – Working closely with team members in other areas of the business, to create a seamless experience for the customer, e.g. kitchen staff

Job Types: Full-time, Permanent
Pay: £7.55-£12.20 per hour

Benefits:

• Company pension
• Flexitime
• Free parking
• On-site parking

Experience:

• hospitality: 2 years (required)

Work Location: In person
Reference ID: 056636

• Greeting customers on arrival – Manning the entrance to the venue and welcoming guests as they arrive, before showing them to their seats
• Delivering exceptional service – Exceeding the expectations of customers throughout their visit, including taking orders, providing recommendations and responding to queries promptly
• Resolving complaints – Handling customer complaints directly or escalating to supervisors when needed
• Managing reservations – Receiving and recording incoming reservations in person, by email and telephone
• Liaising with other teams – Working closely with team members in other areas of the business, to create a seamless experience for the customer, e.g. kitchen staf