Title: Food Access Worker
Position Type: Full-Time, Permanent
Hours: 35 hours per week
Location: 962 Bloor St West
Supervisor: Program Supervisor
Sistering is a multi-service agency which offers practical and emotional support to women and trans people facing a variety of challenging life circumstances, including poverty, homelessness, social isolation, mental health and trauma histories.

POSITION SUMMARY:

Reporting to the Program Supervisor, the Food Access Worker plays a key role in preparing nutritious, culturally diverse meals for approximately 300+ people daily, managing kitchen resources, and maintaining food safety standards, while creating a warm, inclusive environment.

QUALIFICATIONS:

• Culinary diploma/Certificate or equivalent training
• Valid Food Handler Certificate (must be current and recognized)
• 3–5 years experience, ideally in a Drop‑In or high-volume food setting
• Strong food safety and sanitation knowledge
• Ability to plan menus for diverse dietary needs (vegetarian, vegan, dietary restrictions)
• Experience ordering, receiving, and stock management
• Excellent interpersonal skills and collaborative approach
• Strong record-keeping and basic computer skills
• Physical ability to lift 10–50 lbs
• Commitment to trauma-informed, harm reduction, equity-based work

RESPONSIBILITIES:

• Prepare and facilitate meal services (breakfast/lunch/snacks) for 300+ daily, offering meat, vegetarian, and vegan options
• Plan and communicate nutritious, culturally diverse menus; optimize food usage to reduce waste
• Support food procurement, receiving, storage, and inventory management
• Track meals served and maintain accurate service records
• Maintain kitchen cleanliness and compliance with Public Health and Health & Safety standards
• Engage peers and volunteers in meal preparation and kitchen activities
• Provide crisis support and conflict management in the Drop‑In kitchen
• Train and guide peers and kitchen staff; report any concerns or development opportunities
• Collaborate with team on procedure checklists, conflict resolution, and safety measures