Food and Beverage - AM Server at Erin Hills Golf Course LLC

Hartford, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Apr, 26

Salary

0.0

Posted On

20 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Fine-Dining Service, Craft Cocktails, Beer, Wine, Spirits, Point of Sale System, Math Skills, Problem Solving, Communication, Food Allergens Knowledge, Timely Service, Mixed Drinks Preparation, Payment Handling, Safety Standards, Sanitation Regulations

Industry

Recreational Facilities

Description

Description Position Seasonal Food and Beverage- AM Server (Early May- Mid October) Classification Part-Time Seasonal, Hourly, Non-Exempt Full-Time Seasonal, Hourly, Non-Exempt Reports To Food and Beverage Director Job Summary Promptly greet and provide an exceptional guest experience with the expectation to deliver fine-dining service and hospitality. Typical AM Server hours range from 5:30am to 2:00pm (hours may vary pending service volume). Requirements Qualifications • Must be 18 years of age • Minimum 1 year of serving in a restaurant or club setting • Basic understanding of craft cocktails, beer, wine and spirits • Experience in Point of Sale System • Required to stand for long periods of time • Capable of lifting 50 pounds • Must be able to bend, squat, lift and raise as needed along with carrying 10 pounds for an extended distance • Must complete the Responsible Beverage Service Training Course • General math, problem solving and decision-making skills • Ability to communicate with guests and employees with a positive attitude Responsibilities & Duties • Consult check lists to ensure all service areas opening and closing procedures are properly completed • Perform basic cleaning tasks as needed or directed by a manager • Check tee sheets and daily events Google Docs for direction and guest payment details • Assist team with table setup configuration as needed • Maintain floor presence and greet guests upon arrival • Anticipate guests’ needs and respond promptly • Be knowledgeable of potential food allergens or food sensitivity concerns in available products/menu items. Communicate any guest allergies/needs effectively with all F&B team members as needed. • Stay up-to-date on current menu choices, allergens, daily specials and menu variations • Ensure guests receive food and beverage service in a timely manner • Be well-versed and prepared to communicate history, product offerings and services of Erin Hills • Learn specialty cocktails, wine and spirits at various locations • Accurately prepare mixed drinks/beer/wine for guests while adhering to portion control standards put in place by management • Ensure guests are enjoying their dining experience by table touch • Handle all payments accurately • Effectively handle guest requests, complaints or problems with a positive attitude • Ensure all radio communication is respectful, professional and courteous • Responsibly check guests’ identification to ensure that they meet the minimum age requirements to consume alcoholic beverages and tobacco products • Respectfully refuse beverage service to guests whom appear overly intoxicated and inform management immediately • Adhere to safety standards and sanitation regulations as provided by Erin Hills and OSHA • Follow guidelines and policies set forth by Erin Hills Employee Handbook

Responsibilities

The AM Server is responsible for providing exceptional guest experiences through fine-dining service and hospitality. Key duties include greeting guests, ensuring timely food and beverage service, and handling guest requests and complaints.