Provide professional customer service and administrative support in our food and retail services.

• Commercial Services – SMB Campus
• Full-time, fixed-term appointment for 12 months
• HEW 3 - $64,963 p.a. plus up to 17% superannuation

Position closing date: 14/09/2025
Ranked number one university in Australia for First Generation Student Enrolments (Good Universities Guide 2022) and with top rankings in Victoria around student support, social equity, skills and employment, we are driven to make difference to every student and the community providing lifelong learning, skills, and research locally, regionally, and globally.
With University and TAFE campuses in Ballarat, Berwick, Gippsland, and the Wimmera we are positioned to provide pathways from vocational education and skills training through to higher education.
About the role
You will provide professional customer service and administrative support in our food and retail services and support commercial operations at our SMB Campus.

You will:

• provide retail and food service in our café, store operations and functions;
• produce internal catering, food products and beverages for sale; and
• provide prompt and efficient customer service to our customers.

About you
You will have a commitment to quality customer service with attention to detail and the ability to work with students and other client groups.

You will possess:

• prior experience in a hospitality or retail setting would be highly desirable;
• the ability to use standard office software packages;
• interpersonal and communication skills; and
• ability to work independently as well as part of a team

All University positions delivering education and/or services to children must hold a valid Working With Children Check (WWCC). Please refer to the position description for WWCC requirements.
How to apply
Please apply by Sunday, 14 September 2025.
Applicants are required to submit a resume and cover letter.
view position description
Federation University is committed to The Circle Back Initiative program, whereby we will respond to every applicant.
If you are experiencing technical difficulties with your application, please email the Recruitment team or phone 03 5327 9756. Our position descriptions also list a contact person for job specific inquiries.

Please refer the Job description for details