Join our growing team at Macdonald Cardrona Hotel Golf and Spa and you’ll be working in a fabulous four-star hotel environment, nestled in the beautiful countryside of Peebles, working with a team fully focused on business and personal growth.
Our team members play a key role in providing superb service and a luxurious experience for our guests, which is why we offer an excellent package, including training and development opportunities and fantastic benefits.

THE PERSON

As a Food and Beverage Assistant, you are leading the front line in a key, customer facing role.
You love to interact with people and your ability to engage with our guests in a confident and approachable manner is the first step to delivering great service. You are also a proactive and committed team player with a ‘can do` attitude – you’re great to have around and both guests and colleagues appreciate your enthusiastic approach.
Delivering a memorable guest experience is important to you. You take pride in making a difference, paying attention to detail and always seeking to anticipate our guests’ needs.
This role is ideal if you have experience in a similar customer-facing role in hospitality. However, if you have worked in a quality-led customer service role in a different industry and are willing to learn, we will provide you with training and the opportunity to thrive!

• Ensure that all guests are met with a warm and genuine welcome
• Provide friendly, attentive service that is tailored to the specific needs of each customer
• Offer advice and recommendations with confidence, based on your full and up to date knowledge of all menus and the hotel products and services
• Prepare and maintain a safe and clean environment before and during service, with full awareness of the relevant Health & Safety and Food Hygiene procedures
• Present yourself smartly and professionally at all times: you are an ambassador for the company and play a key part in the successful delivery of excellent guest servic