About the Role

We are seeking an experienced and professional Front Office Receptionist to become a key part of our team. In this role, you will help deliver exceptional guest experiences while supporting the day-to-day operations of our busy holiday accommodation property. Permanent part-time minimum 32hrs per week.

Key Responsibilities

• Manage daily front desk operations, including guest check-ins, check-outs, and room allocations
• Coordinate daily cleaning schedules and roster the housekeeping department accordingly
• Deliver outstanding customer service to guests and apartment owners
• Handle guest enquiries professionally and efficiently
• Maintain a welcoming, organised, and guest-focused environment
• Administrative assistance to the Manager

About You

To be successful in this role, you will have:

• Minimum 2 years’ experience in front office or reception roles
• Strong organisational, multitasking, and problem-solving skills
• Experience using property management systems and reservation software (Resly experience highly regarded)
• A professional and friendly approach to guest service
• Flexibility to work rotating shifts, including weekends and public holidays

Why Join Us?

• Be part of a supportive and welcoming family-run business
• Work in a stunning beachside location in Mooloolaba
• Enjoy a varied and rewarding role within the hospitality industry