FOOD AND BEVERAGE HOST

Location (Country-State-City) US-VA-Springfield
Job ID
2025-9544
Employment Type
Part-Time
Offer/Contract Type
At Will (US Only)
Location Name
LEGO Discovery Center Washington

ABOUT US

Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

ABOUT THE ROLE

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally daily? Then you have the magic to be Team Merlin at Merlin Entertainments! We are currently on the lookout to find fun-loving, enthusiastic individuals to join our Food & Beverage Team!
As a Team Merlin part-time Food & Beverage Host, you will help to create lifelong memorable experiences in our attraction for our guests. You will deliver the highest possible standards of guest service, presentation, and product knowledge and will ensure that our guests are receiving optimal fun by connecting with them in a magical, fun, and safe environment. Our Food & Beverage Hosts work in our small, themed cafes, where families can relax with a coffee or families can purchase a snack to eat. Food & Beverage hosts serve food and drinks and make sure the area is always spotlessly clean.

RESPONSIBILITIES:

• Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.
• Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy.
• Maintain a strong sales approach, maximizing sales goal targets.
• Ensure the queue lines are managed in a safe way while still delivering an excellent guest experience.
• Should be comfortable and enjoy speaking to a variety of guests, visitors, and team members.
• Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
• To follow opening and closing procedures as detailed in the department’s operating plan.
• Responsibility to ensure compliance of Health, Safety & Security within the workplace, including COVID-19 policies, practices, and regulations.
• Position may require standing, bending, kneeling, and reaching repetitively or for extended periods of time.