Food and Beverage Manager: Angourie Resort at My NRMA

Yamba, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Food and Beverage Management, Team Leadership, Guest Experience Improvement, Conflict Resolution, Collaboration, Communication, Event Management, Food Safety Compliance, Responsible Service of Alcohol, Mentoring, Dynamic Working Culture, Risk Management, Supplier Management, Roster Management, Team Meetings

Industry

Travel Arrangements

Description

Company Description With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature. Angourie Resort is located along the pristine shores of the seaside town of Yamba, Northern New South Wales. Surrounded by 600 hectares of picturesque rainforest and a stone’s throw from Yuraygir National Park, the Resort is a traveller’s delight. It showcases 66 rooms, a pool, day spa, restaurant and conference facilities, as well as being a popular location for weddings. Angourie Resort is the perfect place to relax and rejuvenate. Located only 1.5 hours from the popular towns of Byron Bay and Coffs Harbour. Job Description What you’ll do Reporting to the Resort General Manager, you will guide the Food and Beverage Team across multiple facilities and events to delivery an exceptional experience for all team members and resort guests. You will play a leading role in designing & executing the Food & Beverage product and guest experience within the resort. This role is responsible for the direct supervision of the Food and Beverage team and will work closely with the Head Chef. Key accountabilities include: Ensure the Food and Beverage Department provide a memorable guest dining experience, that ensure rave reviews and return custom! Work professionally and collaboratively alongside the Head Chef, Resort Management and Sales Events Team, to create industry leading outlets and functions. Create and maintain a positive, dynamic working culture that creates moments of exceptional quality. You will also Complete rosters to enable the restaurant and café to operate to the demands of the resort and business opening hours in line with departmental wage costs and event BEO’s. Place orders with all suppliers in accordance with business demands. Conference Room set up and ability to follow C&E sequence of service. Maintain communications with Resort Manager to work toward a positive outcome for all the needs of the business. Conduct regular team meetings to ensure team members are aligned with upcoming operations and Food & Beverage strategy. Manage risks & hazards promptly to ensure a safe working environment. Comply with Food Safety laws & legislation for the safety of our guests. Ensure all team members comply with the responsible service of alcohol. Manage the register for Responsible Service of Alcohol certification. What you’ll bring You will have previously managed or held a senior role in a Food and Beverage department within a Hotel, Resort, or Restaurant that also caters for large events. Your communication, interpersonal and leadership skills are refined and authentic. Proven experience in contributing to driving and improving guest experience, along with refined conflict resolutions skills. You are now ready to move into a role where no one day will ever be the same! Hands on experience in leading & mentoring departments to success! What’s in it for you? At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! Progressive flexibility, leave and well-being benefits to balance all of life's priorities Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements Discounts on all NRMA insurance products including car, home & travel Grow or progress your career and move around the country or across the NRMA Group's business with us. Know you belong: We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team. Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now, we cannot wait to hear from you, or visit our careers site to find out more! As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

Responsibilities

Guide the Food and Beverage Team to deliver exceptional experiences for guests and team members. Supervise the team, collaborate with the Head Chef, and ensure compliance with food safety laws.