Food and Beverage Manager at DoubleTree (Hilton San Antonio Airport)

Rosemont, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

65000.0

Posted On

11 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Leadership, Banquet Execution, Restaurant Service, Floor Leadership, Union Team Support, Guest Recovery, BEO Management, Labor Management, Cost Management, Inventory Control, Food Safety Compliance, Beverage Service, Pacing Monitoring, Pre-shift Meetings, Upselling Initiatives, Hands-on Coaching

Industry

Description

Description Working in the hotel industry is an amazing, fun, and hospitable experience. Do you love working with amazing people & customers? Join our team at the Embassy Suites Hotel Rosemont. The team-building work atmosphere allows you to develop prosperous work relationships, with paid training, monthly team member appreciation events and several employee recognition programs and so much more! The Embassy Suites Hotel Rosemont hotel is located one mile from O'Hare International Airport and just minutes from the Kennedy Expressway and CTA Blue line. We are seeking an experienced, hands-on Food & Beverage Manager to join our leadership team at a high-volume union convention airport hotel in the Rosemont, market. This role is responsible for leading and executing daily banquet operations and restaurant outlet service, with a primary focus on PM shift operations. The ideal candidate is a strong floor leader who thrives in a fast-paced environment, supports union team members effectively, and ensures flawless guest experiences across banquets and outlets. Requirements Operations Leadership (PM Focus) · Oversee and lead shift banquet operations and restaurant outlets, ensuring consistent service delivery. · Maintain high visibility during peak periods—actively supporting the floor, expediting, troubleshooting, and guest recovery. · Execute daily operational plans based on business levels, group/event needs, and staffing. Banquet & Convention Execution · Partner with Banquets, Culinary, Sales/Catering, and Conference Services to ensure seamless event execution. · Conduct pre-shift meetings and event briefings to ensure team alignment on timing, set-ups, service standards, and special requests. · Monitor banquet setups, service pacing, breakdowns, and adherence to BEOs. Restaurant & Bar Oversight · Manage service and guest experience in restaurant and lounge/bar outlets during PM operations. · Ensure quality standards for food presentation, beverage service, speed of service, and cleanliness. · Support upselling initiatives and promote guest engagement. Team Leadership & Labor Management · Lead and motivate union and non-union associates through hands-on coaching, clear communication, and service leadership. · Support labor scheduling, staffing plans, and productivity controls aligned with union guidelines and business demands. · Reinforce training, service standards, and accountability for performance. Financial & Administrative · Assist with inventory controls, beverage/food cost management, requisitions, and operational reporting. · Ensure compliance with all cash handling, POS, comp/void procedures, and internal controls. · Support implementation of cost-saving and revenue-driving initiatives. Safety & Compliance · Maintain compliance with local health codes, food safety, sanitation, and alcohol service regulations. · Ensure safe work practices, cleanliness, and proper equipment use in all service areas. Qualifications · 2-3 years of progressive Food & Beverage leadership experience in a high-volume hotel environment, strongly preferred. · Demonstrated experience managing banquets/convention events and restaurant outlets. · Prior experience working in a union hotel environment strongly preferred. · Strong knowledge of banquet execution, BEO management, service standards, and guest recovery. · Proven ability to lead with a hands-on, floor-first leadership style. · Ability to work a primarily PM schedule, including weekends and holidays. · Strong communication skills, organization, and ability to manage multiple priorities. Flexible schedule required to include PM shift, weekends and holidays. Compensation & Benefits · Competitive salary 65K + bonus potential · Medical, dental, vision, and STD · Ancillary Benefits · 401(k) with company match · Paid time off · Hotel and travel discounts · Free parking

Responsibilities

This role is primarily responsible for leading and executing daily banquet operations and restaurant outlet service, with a strong focus on PM shift operations within a high-volume convention airport hotel setting. The manager must act as a strong floor leader, supporting union team members and ensuring flawless guest experiences across all outlets.