Food and Beverage - PM Server at Erin Hills Golf Course LLC

Hartford, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Apr, 26

Salary

0.0

Posted On

20 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fine Dining, Food Preparation, Wine Service, Craft Cocktails, Beer Knowledge, Spirits Knowledge, Customer Service, Problem Solving, Communication, Math Skills, Beverage Service, Food Allergens Knowledge, Sanitation Regulations, Teamwork, Time Management, Payment Handling

Industry

Recreational Facilities

Description

Description Position Seasonal Food and Beverage- PM Server (Early May- Mid October) Classification Part-Time Seasonal, Hourly, Non-Exempt Full-Time Seasonal, Hourly, Non-Exempt Reports To Food and Beverage Director Job Summary Promptly greet and provide an exceptional guest experience with the expectation to deliver fine-dining service and hospitality. Typical PM Server hours range from 1:00pm to 12:00am (hours may vary pending service volume). Requirements Qualifications Must be 18 years of age Minimum 2 years of fine dining in a restaurant or club setting Knowledge of fine dining steps of service General knowledge of food preparation Experience with proper wine service Knowledge of craft cocktails, beer and variety of spirits Required to stand for long periods of time Capable of lifting 50 pounds Must be able to bend, squat, lift and raise as needed along with carrying 10 pounds for an extended distance Ability to complete Responsible Beverage Server Training Course General math, problem solving and decision-making skills Ability to communicate with guests and employees with a positive attitude Responsibilities & Duties Consult check lists to ensure all service areas opening and closing procedures are properly completed Perform basic cleaning tasks as needed or directed by a manager Check tee sheets and daily events Google Docs for direction and guest payment details Assist team with table setup configuration as needed Maintain floor presence and greeting guests upon arrival Anticipate guests’ needs and respond promptly Be knowledgeable of potential food allergens or food sensitivity concerns in available products/menu items. Communicate any guest allergies/needs effectively with all F&B team members as needed. Stay up-to-date on current menu choices, allergens, daily specials and menu variations Ensure guests receive food and beverage service in a timely manner Be well-versed and prepared to communicate history, product offerings and services of Erin Hills Learn specialty cocktails, wine and spirits at various locations Accurately prepare mixed drinks/beer/wine for guests while adhering to portion control standards put in place by management Ensure guests are enjoying their dining experience by table touch Handle all payments accurately • Effectively handle guest requests, complaints or problems with a positive attitude Ensure all radio communication is respectful, professional and courteous Responsibly check guests’ identification to ensure that they meet the minimum age requirements to consume alcoholic beverages and tobacco products Respectfully refuse beverage service to guests whom appear overly intoxicated and inform management immediately Adhere to safety standards and sanitation regulations as provided by Erin Hills and OSHA Follow guidelines and policies set forth by Erin Hills Employee Handbook

Responsibilities

The PM Server is responsible for providing exceptional guest experiences through fine-dining service and hospitality. This includes greeting guests, ensuring timely food and beverage service, and effectively handling guest requests and complaints.