Our company has 2 hotels in Penzance - Hotel Penzance and The Beach Club Hotel.
We currently require guest focused food and beverage service staff for both our breakfast and dinner services for both hotels.
Job Overview:
The servers must have a passion for restaurants and hospitality.
Exude warmth and offer heartfelt service to our guests.
A willingness to go the extra mile and create delight for our guests through attention to detail, anticipation and a friendly smile.
Serve food and beverages as per the standards of the company.
Take food and beverage orders and clearly communicate them to the kitchen team.
Duties:
- Greet and seat guests in a friendly and welcoming manner.
- Present food and beverage menus and provide recommendations to guests.
- Take and serve food and drink orders promptly and accurately.
- Upsell additional beverages or specials to enhance guest experience.
- Prepare and serve beverages following standard recipes.
- Collaborate with kitchen staff for beverage and food orders.
- Maintain cleanliness and organisation of the bar, dining and back areas.
- Ensure compliance with food safety regulations and standards.
- Assist in basic food preparation tasks when needed.
- Uphold high standards of hospitality, courtesy, and professionalism.
- Assist the restaurant managers with stock takes and inventory
Requirements:
- Prior experience of at least one year in a reputed restaurant or hospitality setting is preferred.
- Knowledge of basic math’s for order taking and billing.
-Experience of using till software such as EPOS preferable.
- Familiarity with food safety practices is advantageous.
- Strong time management skills to handle multiple tasks efficiently.
- Ability to work effectively in a fast-paced, very busy environment.
- Excellent communication skills for interacting with guests and team members.
- Passion for the restaurant industry and willingness to learn.
- Demonstrated ability to upsell products or services effectively.
- Punctual, reliable, with high moral awareness.
- Personal hygiene basics in place.
- Immaculately groomed in line with company expectations.
Join our team where dedication to guest satisfaction and a passion for hospitality are celebrated. If you are a motivated individual with a flair for customer service, we welcome you to apply for the restaurant service role and be part of our exceptional team.
Job Types: Part-time, Fixed term contract, Temp to perm
Contract length: 6 months
Pay: £13.00 per hour
Expected hours: No less than 20 per week

Additional pay:

• Tips

Benefits:

• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Hospitality: 1 year (required)
• Bartending: 1 year (preferred)

Work Location: In perso

Please refer the Job description for details