EDUCATION

• No degree, certificate or diploma

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Point of sale system

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Bending, crouching, kneeling
• Fast-paced environment
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Work under pressure

EXPERIENCE

• 7 months to less than 1 year

• Must be of legal age to mix and serve alcoholic beverages
• Address customers’ complaints or concerns
• Prepare and serve specialty food at customers’ tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Order and maintain inventory of wines and wine glassware
• Perform sensory evaluation of wines
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Assist clients/guests with special needs
• Provide customer service