Full job description

About us

Rooted in local heritage, the Cornwall Hotel Collection is known for exceptional service, award-winning dining, and inspiring locations at the heart of Cornish hospitality.

Our collection includes four distinctive hotels: The Alverton, a historic hillside retreat; The Greenbank, set on the enchanting waterfront; The Falmouth, an iconic Victorian landmark; and our newest addition, The Atlantic, offering stunning coastal views.

With exciting developments ahead, there’s never been a better time to join us.

We are currently seeking enthusiastic, friendly and service-focused individuals to join our Food & Beverage team. This is a varied and hands-on role, supporting our restaurant, bar and events operations to deliver exceptional guest experiences.

Please note, this is a permanent position.

Responsibilities

• Provide a warm and professional welcome to all guests.
• Deliver food and drink service across restaurant, bar and events.
• Ensure tables are set and service areas are maintained to a high standard.
• Support the team during busy periods, working efficiently and positively.
• Assist with bar service when required.
• Handle guest enquiries and requests with confidence and professionalism.
• Maintain cleanliness and presentation across all front-of-house areas.
• Work collaboratively with kitchen and wider hotel teams to ensure smooth service.

Requirements

• Previous experience in hospitality is preferred
• A positive, friendly and proactive attitude.
• Strong communication skills and a professional manner.
• Ability to work well under pressure in a fast-paced environment.
• Flexibility to work evenings, weekends and holidays.
• A genuine passion for delivering excellent customer service.

Benefits

• 100% shared tips
• Full training
• Rates of pay above minimum wage
• Opportunities to grow and progress within our four hotels
• Staff discount, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym & swimming pool)
• Company Pension Contributions
• The chance to participate in charity fundraisers and environmental initiatives
• Staff rewards and parties

*Please note, we do not offer live in accommodation*

Job Types: Full-time, Permanent

Pay: £12.90 per hour

• Benefits: