Food and Beverage Supervisor at Ballys

, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

29.0

Posted On

28 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Scheduling, Guest Satisfaction, Coaching, Discipline, Cost Control, Inventory Management, Sanitation Standards, Customer Service, Quality Assurance, Regulatory Compliance, Conflict Resolution, Microsoft Outlook, Liquor Control Laws, Food Handling

Industry

Gambling Facilities and Casinos

Description

Why Bally's? Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: Oversee all Food & Beverage activities and team members on assigned shift as needed and directed by Food & Beverage Manager, while creating a memorable guest experience. Responsibilities: * Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. * Assist with developing schedules and coordinates with manager any scheduling concerns, with attention to guest satisfaction. * Monitors appearance of food/beverage served and communicates deviations in accordance with established standard and conducts regular table-touches to ensure guest satisfaction * Provide hands-on leadership for all food and beverage outlets, providing guidance and coaching to team members and make recommendations on discipline where necessary. * Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times. * Assists in maintenance of cost control methods and procedures by monitoring pars and inventory. Order and stock food and beverage items and maintain inventory control. * Ensure all areas of the restaurants (front of house) are maintained and comply with sanitation standards. * Have complete knowledge of all casino events and promotional activities. * Ensure the safety and security of team members and guests. * Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs and ensure customer service standards are followed by all team members and addresses issues as they arise. * Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction. * Follows established quality assurance procedures to ensure acceptable health department and customer service standards. * Responds to guest needs and reports problems to Manager. * Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. * Maintains strict confidentiality in all departmental and company matters. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. * Minimum two (2) years previous food and beverage customer service experience required, preferrable in hospitality, restaurants or gaming. * Minimum one year supervisory experience * Excellent verbal and written communication skills, and the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. * Must be proficient in Microsoft Outlook programs. * Must have knowledge of kitchen/restaurant sanitation, operation and maintenance of equipment. * Understand and adhere to all liquor control laws and regulations, sanitation and health department regulations for safe handling of food and alcohol, and any other federal, state, and/or local regulations. * Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate. What’s in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts Salary: $29 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice. Let Bally’s Bet on You – We can’t wait to meet you!

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Responsibilities

The supervisor is responsible for providing guidance and daily supervision to Food & Beverage staff on their shift, supporting operational goals, and monitoring performance objectives to create a memorable guest experience. This includes hands-on leadership, monitoring food/beverage quality, assisting with scheduling, and maintaining cost control methods.