SKILLS & ATTRIBUTES

• Previous experience in a supervisory or senior waitstaff role (hospitality/wine bar preferred).
• Strong knowledge of wine service and food pairings.
• Excellent communication and leadership skills.
• Ability to stay calm under pressure and problem-solve on the spot.
• Professional, well-presented, and guest-focused at all times.
  ⸻

QUALIFICATIONS

• Current RSA (Responsible Service of Alcohol) – Queensland.
• Hospitality management or related qualification (preferred, not essential).
  ⸻

ABOUT THE ROLE

We’re looking for a passionate and service-driven Food & Beverage Supervisor to join our team. In this role, you’ll lead day-to-day front-of-house operations, ensure exceptional guest experiences, and support the smooth running of our wine-focused venue.
⸻

KEY RESPONSIBILITIES

• Lead and support the front-of-house team during service, ensuring high standards of hospitality.
• Oversee wine and beverage service — including correct pouring techniques, wine pairing advice, and product knowledge.
• Train and mentor staff on service standards, menu knowledge, and responsible service of alcohol (RSA).
• Manage daily operations including opening/closing procedures, staff breaks, and shift changes.
• Ensure compliance with health, safety, and liquor licensing regulations.
• Monitor stock levels and assist with ordering wine, beverages, and consumables.
• Handle guest feedback with professionalism, turning potential issues into positive experiences.
• Work closely with the management team to drive sales and enhance the guest experience.
  ⸻